---
title: Ticketsolve  | Research & Innovation
description: "Research & Innovation | This is where we share ideas that help organisations work smarter and connect more deeply. \nGrounded in experience, shaped by the sector, and focused on what’s next."
---

[![Ticketsolve](https://blog.ticketsolve.com/hubfs/Ticketsolve_February2026/images/68f736000138811d1177551d_888d610311d422711949baed029e6386_Frame%202147236644.svg "Ticketsolve")](https://ticketsolve.com/)

- The Platform

    - Features

          - [Ticketing](https://ticketsolve.com/features/ticketing)
          - [Box Office](https://ticketsolve.com/features/box-office)
          - [Marketing](https://ticketsolve.com/features/marketing)
          - [Fundraising](https://ticketsolve.com/features/fundraising)
          - [CRM](https://ticketsolve.com/features/crm)
          - [Integrations](https://ticketsolve.com/features/integrations)
    - - [Data & Insights](https://ticketsolve.com/features/data-and-insights)
          - [TS Pay](https://ticketsolve.com/features/ticketsolve-pay)
          - [TS Protect](https://ticketsolve.com/features/ticketsolve-protect)
          - [Event Hub](https://ticketsolve.com/features/event-hub)
          - [Projects](https://ticketsolve.com/features/projects)
          - [Learn more](https://ticketsolve.com/features/built-differently)
- How we Help

    - A partner, not just a platform

          - Our Partnership
          - [Onboarding](https://ticketsolve.com/a-partner-not-just-a-platform#onboarding)
          - [Customer Success](https://ticketsolve.com/a-partner-not-just-a-platform#customer-success)
          - [Support](https://ticketsolve.com/a-partner-not-just-a-platform#support)
          - [Development](https://ticketsolve.com/a-partner-not-just-a-platform#development)
    - Resources

          - [Our Resources](https://ticketsolve.com/resources)
          - [Whitepapers](https://ticketsolve.com/resources)
          - [Case Studies](https://ticketsolve.com/case-studies)
          - [Podcasts](https://ticketsolve.com/episodes)
          - [Blog](https://blog.ticketsolve.com/)
    - Support Resources

          - [Workshops & Events](https://ticketsolve.com/workshops-and-events)
          - [Webinars](https://ticketsolve.com/webinars)
    - - [Help Centre](https://ticketsolve.zendesk.com/hc/en-us)
          - [Training](https://ticketsolve.zendesk.com/hc/en-us/sections/360010115051-The-Basics)
          - [Video Tutorials](https://ticketsolve.zendesk.com/hc/en-us/sections/12909527372180-Resources)
- Customer Success

    - Success Stories

          - [London Museum](https://ticketsolve.com/success-stories/london-museum)
          - [Liverpool Royal Court](https://ticketsolve.com/success-stories/liverpool-royal-court)
          - [Ipswich Theaters](https://ticketsolve.com/success-stories/ipswich-theaters)
          - [Venue Cymru](https://ticketsolve.com/success-stories/venue-cymru)
          - [The Book of Kells Experience](https://ticketsolve.com/success-stories/the-book-of-kells-experience)
    - Don't take it from us

          - [Our Community](https://ticketsolve.com/dont-just-take-it-from-us)
          - [NPS & Customer Satisfaction](https://ticketsolve.com/dont-just-take-it-from-us#nps)
          - [Testimonials](https://ticketsolve.com/dont-just-take-it-from-us#testimonials)
- About Us

    - Company

          - [About Us](https://ticketsolve.com/about)
          - [Our Story](https://ticketsolve.com/our-story)
          - [Careers](https://ticketsolve.com/careers)
          - [Contact](https://ticketsolve.com/contact)
- [Pricing](https://ticketsolve.com/pricing)

- Features

    - [Ticketing](https://ticketsolve.com/features/ticketing)
    - [Box Office](https://ticketsolve.com/features/box-office)
    - [Marketing](https://ticketsolve.com/features/marketing)
    - [Fundraising](https://ticketsolve.com/features/fundraising)
    - [CRM](https://ticketsolve.com/features/crm)
    - [Integrations](https://ticketsolve.com/features/integrations)
    - [Data & Insights](https://ticketsolve.com/features/data-and-insights)
    - [TS Pay](https://ticketsolve.com/features/ticketsolve-pay)
    - [TS Protect](https://ticketsolve.com/features/ticketsolve-protect)
    - [Event Hub](https://ticketsolve.com/features/event-hub)
    - [Projects](https://ticketsolve.com/features/projects)
- [Built Differently](https://ticketsolve.com/features/built-differently)
- [A Partner, not just a Platform](https://ticketsolve.com/a-partner-not-just-a-platform)
- [Resources](https://ticketsolve.com/resources)
- [Blog](https://blog.ticketsolve.com/)
- Success Stories

    - [London Museum](https://ticketsolve.com/success-stories/london-museum)
    - [Liverpool Royal Court](https://ticketsolve.com/success-stories/liverpool-royal-court)
    - [Ipswich Theaters](https://ticketsolve.com/success-stories/ipswich-theaters)
    - [Venue Cymru](https://ticketsolve.com/success-stories/venue-cymru)
    - [The Book of Kells Experience](https://ticketsolve.com/success-stories/the-book-of-kells-experience)
    - [Farnham Maltings](https://ticketsolve.com/success-stories/farnham-maltings)
- [Don't just take it from us](https://ticketsolve.com/dont-just-take-it-from-us)
- [Request a Demo](https://ticketsolve.com/request-a-demo)

[Request a Demo](https://ticketsolve.com/request-a-demo)

[Request a Demo](https://ticketsolve.com/request-a-demo)

Insights for the live experience sector

# research-innovation

 The latest from research-innovation. Practical thinking from across the team and the sector.

[All 21](https://blog.ticketsolve.com) [Marketing](https://blog.ticketsolve.com/tag/marketing) [News and Events](https://blog.ticketsolve.com/tag/news-and-events) [Leadership](https://blog.ticketsolve.com/tag/leadership) [Box Office](https://blog.ticketsolve.com/tag/box-office) [Research & Innovation](https://blog.ticketsolve.com/tag/research-innovation) [Productivity and Project Management](https://blog.ticketsolve.com/tag/productivity-and-project-management) [Ticketing](https://blog.ticketsolve.com/tag/ticketing) [Data & Insights](https://blog.ticketsolve.com/tag/data-insights) [Fundraising](https://blog.ticketsolve.com/tag/fundraising)

 Browsing

## All articles in research-innovation

### [Research & Innovation 25 Feb 2026 Ticketsolve: Your live experience platform ![](https://blog.ticketsolve.com/hs-fs/hubfs/web-app-manifest-192x192-1.png?width=22&height=22&name=web-app-manifest-192x192-1.png) Team Ticketsolve 6 min](https://blog.ticketsolve.com/ticketsolve-your-live-experience-platform)

### [Research & Innovation 11 Nov 2025 Making Every First Impression Count ![](https://blog.ticketsolve.com/hs-fs/hubfs/Ella%20Headshot.jpg?width=22&height=22&name=Ella%20Headshot.jpg) Ella Bailey 4 min](https://blog.ticketsolve.com/making-every-first-impression-count)

### [Research & Innovation 27 Aug 2025 Streamline Your Venue Operations with our latest Scanning App Update ![](https://blog.ticketsolve.com/hs-fs/hubfs/Nick.jpg?width=22&height=22&name=Nick.jpg) Nick Stevenson 3 min](https://blog.ticketsolve.com/streamline-your-venue-operations-with-our-latest-scanning-app-update)

### [Research & Innovation 17 Apr 2025 Beyond the Logo: 3 Ways to Strengthen Your Brand with Ticketsolve ![](https://blog.ticketsolve.com/hubfs/T030AHDLS-U075Q4RVDDK-1b4e827029e5-512.jfif) Rosie Foster 5 min](https://blog.ticketsolve.com/beyond-the-logo-3-ways-to-strengthen-your-brand-with-ticketsolve)

### [Research & Innovation 15 Jan 2025 Unlocking Insight: Closing the Gap with Reliable GA4 Tracking for Cultural Organisations ![](https://blog.ticketsolve.com/hs-fs/hubfs/Nick.jpg?width=22&height=22&name=Nick.jpg) Nick Stevenson 4 min](https://blog.ticketsolve.com/unlocking-reliable-analytics-how-canterbury-festival-closed-the-gap-in-ga4-tracking)

### [Research & Innovation 16 Dec 2024 Ticketsolve Wrapped: Reflecting on 2024 and Looking Ahead to 2025 ![](https://blog.ticketsolve.com/hs-fs/hubfs/Nick.jpg?width=22&height=22&name=Nick.jpg) Nick Stevenson 6 min](https://blog.ticketsolve.com/ticketsolve-wrapped-reflecting-on-2024-and-looking-ahead-to-2025)

### [Research & Innovation 28 Nov 2024 Rethinking Operational Efficiency: Inspiration from the Ticketsolve Community ![](https://blog.ticketsolve.com/hs-fs/hubfs/T030AHDLS-U03SZ4A1KEG-77b1985de65b-512.png?width=22&height=22&name=T030AHDLS-U03SZ4A1KEG-77b1985de65b-512.png) Jay Edwards 6 min](https://blog.ticketsolve.com/streamlining-success-how-the-ticketsolve-community-has-transformed-operations)

### [Research & Innovation 9 Aug 2024 The role of AI in museums, culture, and heritage - with Lucia Cipollina Kun ![](https://blog.ticketsolve.com/hs-fs/hubfs/Priya%20Patel.jpg?width=22&height=22&name=Priya%20Patel.jpg) Priya Patel 7 min](https://blog.ticketsolve.com/ai-in-museums-culture-and-heritage-with-lucia-cipollina-kuhn)

### [Research & Innovation 22 Apr 2024 Unlock the Power of Strategic Pricing for Arts and Cultural Organisations ![](https://blog.ticketsolve.com/hs-fs/hubfs/Ella%20Headshot.jpg?width=22&height=22&name=Ella%20Headshot.jpg) Ella Bailey 3 min](https://blog.ticketsolve.com/unlock-the-power-of-strategic-pricing-for-arts-and-cultural-organisations)

### [Research & Innovation 2 Feb 2024 Welcome to a Lively Debate on the Evolving Norms of Audience Behaviour Across Arts, Culture, and Live Entertainment! ![](https://blog.ticketsolve.com/hubfs/T030AHDLS-U05MUEFBJE6-b2bdadd6b4bf-512.jfif) James McAndrew 4 min](https://blog.ticketsolve.com/welcome-to-a-lively-debate-on-the-evolving-norms-of-audience-behaviour-across-arts-culture-and-live-entertainment)

### [Marketing 7 Jun 2023 The ACC Think Tank: Missing the Mark or On The Right Track? ![](https://blog.ticketsolve.com/hs-fs/hubfs/Lucy%20Costelloe.jpg?width=22&height=22&name=Lucy%20Costelloe.jpg) Lucy Costelloe 4 min](https://blog.ticketsolve.com/the-acc-think-tank-missing-the-mark-or-on-the-right-track)

### [Marketing 27 Apr 2023 Audience Answers: Revolutionising Arts & Culture Sector Engagement ![](https://blog.ticketsolve.com/hs-fs/hubfs/Chris%20France%20Headshot.jpg?width=22&height=22&name=Chris%20France%20Headshot.jpg) Chris France 2 min](https://blog.ticketsolve.com/audience-answers-revolutionising-arts-culture-sector-engagement)

1 [2](https://blog.ticketsolve.com/tag/research-innovation/page/2)

## Let's start something brilliant together

We’d love to show you how we can help you thrive.

[Request a Demo](https://ticketsolve.com/request-a-demo)

[![Negative-Imagotype@3x](https://blog.ticketsolve.com/hs-fs/hubfs/Negative-Imagotype@3x.png?width=150&height=28&name=Negative-Imagotype@3x.png "Negative-Imagotype@3x")](https://ticketsolve.com/)

 Creating success together

![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb0f07e77f6ca705bd58_vdfvdf.png?width=119&name=68f8bb0f07e77f6ca705bd58_vdfvdf.png "Creating success together")

![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb0fd96ff3fb488a3f36_dfgfbdgf.png?width=119&name=68f8bb0fd96ff3fb488a3f36_dfgfbdgf.png "Creating success together")

![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb0f2ffd8bcfeb561595_fv%20dfvd.png?width=119&name=68f8bb0f2ffd8bcfeb561595_fv%20dfvd.png "Creating success together")

![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb0f30c60cad29156220_fbfgbg.png?width=119&name=68f8bb0f30c60cad29156220_fbfgbg.png "Creating success together")

![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb10990703646d4460ce_fdvdf.png?width=119&name=68f8bb10990703646d4460ce_fdvdf.png "Creating success together")

 Join our newsletter to stay up to date on features and releases.

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- Features 
    - [Ticketing](https://ticketsolve.com/features/ticketing)
    - [Marketing](https://ticketsolve.com/features/marketing)
    - [Fundraising](https://ticketsolve.com/features/fundraising)
    - [CRM](https://ticketsolve.com/features/crm)
    - [Integrations](https://ticketsolve.com/features/integrations)
    - [Data & Insights](https://ticketsolve.com/features/data-and-insights)
- - [TS Pay](https://ticketsolve.com/features/ticketsolve-pay)
    - [TS Protect](https://ticketsolve.com/features/ticketsolve-protect)
    - [Event Hub](https://ticketsolve.com/features/event-hub)
    - [Projects](https://ticketsolve.com/features/projects)
    - [Built Differently](https://ticketsolve.com/features/built-differently)
- Success Stories 
    - [London Museum](https://tticketsolve.com/success-stories/london-museum)
    - [Liverpool's Royal Court](https://ticketsolve.com/success-stories/liverpool-royal-court)
    - [Ipswich Theaters](https://ticketsolve.com/success-stories/ipswich-theaters)
    - [Venue Cymru](https://ticketsolve.com/success-stories/venue-cymru)
    - [The Book of Kells Experience](https://ticketsolve.com/success-stories/the-book-of-kells-experience)
    - [Komedia Bath](https://ticketsolve.com/success-stories/komedia-bath)
    - [Farnham Maltings](https://ticketsolve.com/success-stories/farnham-maltings)
    - [Lime Tree Theatre & Belltable](https://ticketsolve.com/success-stories/lime-tree-theatre-belltable)
    - [Wild Arts](https://ticketsolve.com/success-stories/wild-arts)
- How we Help 
    - [A Partner, Not Just a Platform](https://ticketsolve.com/a-partner-not-just-a-platform)
    - [Resources](https://ticketsolve.com/resources)
    - [Partnerships](https://ticketsolve.com/industry-partnerships)
    - [Webinars](https://ticketsolve.com/webinars)
    - [Workshops & Events](https://ticketsolve.com/workshops-and-events)
- Resources 
    - [Blog](https://blog.ticketsolve.com/)
    - [Help Center](https://ticketsolve.zendesk.com/hc/en-us)
    - [Training](https://ticketsolve.zendesk.com/hc/en-us/sections/360010115051-The-Basics)
    - [Video Tutorials](https://ticketsolve.zendesk.com/hc/en-us/sections/12909527372180-Resources)
    - [Request a Demo](https://ticketsolve.com/request-a-demo)
    - [Contact](https://ticketsolve.com/contact)
- Company 
    - [About us](https://ticketsolve.com/about)
    - [Our Story](https://ticketsolve.com/our-story)
    - [Careers](https://ticketsolve.com/careers)
    - [Contact](https://ticketsolve.com/contact)
    - [Privacy & Cookies](https://ticketsolve.com/privacy-cookies)

© 2026 Ticketsolve. All rights reserved.

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