Leadership

A recent McKinsey study found that 71% of consumers expect companies to deliver personalised experiences , and 76% feel frustrated when they don’t.

Earlier this year, we explored how personalised...

Ella Bailey
by Ella Bailey |
11 November 2025

This month, Paulie and Kanyinsola headed to London for this year’s TPC ½ conference. Joined by Farnham Maltings’ Jodi Bailey, Kanyinsola also took to the stage to discuss “The Encore Sale: Driving...

Kanyinsola Olanrewaju
by Kanyinsola |
30 October 2025
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