--- title: Ticketsolve Blogging in Review— Top Blog Highlights 2019 description: As we welcome a new year, a fresh decade, and a strong start to 2020, we take a look at some of our favourite and most insightful learnings from the Ticketsolve Blog 2019! image: https://blog.ticketsolve.com/hubfs/Imported_Blog_Media/danielle-macinnes-IuLgi9PWETU-unsplash-1.jpg --- [![Ticketsolve](https://blog.ticketsolve.com/hubfs/Ticketsolve_February2026/images/68f736000138811d1177551d_888d610311d422711949baed029e6386_Frame%202147236644.svg "Ticketsolve")](https://ticketsolve.com/) - The Platform - Features - [Ticketing](https://ticketsolve.com/features/ticketing) - [Box Office](https://ticketsolve.com/features/box-office) - [Marketing](https://ticketsolve.com/features/marketing) - [Fundraising](https://ticketsolve.com/features/fundraising) - [CRM](https://ticketsolve.com/features/crm) - [Integrations](https://ticketsolve.com/features/integrations) - - [Data & Insights](https://ticketsolve.com/features/data-and-insights) - 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Here's how to get (and keep) this audience segment. #### May: [The top 10 organisational tools every arts organisations needs](https://www.ticketsolve.com/blog/top-10-organisational-tools-you-need-your-arts-organisations/) Our favourite time-saving tools! #### June: [Ticketsolve look at failing fast with Arts Professional](https://www.ticketsolve.com/blog/top-10-organisational-tools-you-need-your-arts-organisations/) At the end of May 2019, our first editorial as part of our new partnership with Arts Professional went live. #### July: [Email Automation— A new Ticketsolve whitepaper for the AMA](https://www.ticketsolve.com/blog/email-automation-new-ticketsolve-whitepaper-ama/) As digital marketing sponsors for the AMA conference 2019, we released our whitepaper on email automation. #### August: [Make the most of visual text in your marketing campaigns](https://www.ticketsolve.com/blog/make-most-your-visuals-through-text/) Text across marketing visuals and all online graphics showed higher engagement rates and conversions during 2019. Read more to see how you text could help you achieve your social media advertising goals during 2020. #### September: [Ticketsolve Campaign Considerations— Going Paperless](https://www.ticketsolve.com/blog/ticketsolve-campaign-considerations-going-paperless/) As part of our green campaign, Culture Change for Climate Change, we take a look at how we can go paperless in the arts and cultural sector. #Culture4Climate #### October: [Ticketsolve Tips & Tricks: Ticketsolve Forum 2019](https://www.ticketsolve.com/blog/tips-n-tricks-ticketsolve-forum-2019/) We shared some great tips at our favourite event of the year, the Ticketsolve Forum 2019! #### November: Guest Blog: [David Johnson: fundraising across your organisation](https://www.ticketsolve.com/blog/guest-blog-david-johnson-fundraising-across-your-organisation/) David Johnson of Arts Fundraising and Philanthropy delivered a powerful keynote session at the Ticketsolve Forum at Leicester Square. We're lucky enough that he joined the Ticketsolve blog for one week in October too. #### December: [Creating wow customer moments: Step 1, personas](https://www.ticketsolve.com/blog/creating-wow-customer-moments-step-1-personas/) The first step in creating compelling customer moments is defining and understanding who those customers are. The best way to do that is through customer segmentation and personas. Share ## Let's start something brilliant together We’d love to show you how we can help you thrive. 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