Ticketsolve: Your live experience platform

The reality of running an arts or live entertainment organisation in 2026 is more complex than ever before.

Venues and cultural organisations are balancing ambitious programmes, evolving audience expectations, diverse data sources, and growing teams – often while navigating complex financial situations and external pressures. As a result, the systems that support their work need to do far more than just facilitate transactions. They need to act as a foundation for how organisations operate, connect with audiences, and plan for the future.

For over 19 years, Ticketsolve has evolved alongside the sector. And today, we’re excited to introduce the next chapter of that evolution: a refreshed Ticketsolve brand that better reflects who we are, how our platform has grown, and the organisations we support.

Built with (and shaped by) the sector

Ticketsolve customers consistently tell us that our platform strikes a balance that’s hard to find: easy-to-use, but with the depth and flexibility that complex arts organisations need. That’s something we love to hear - and we’ve worked hard to achieve.

We’ve pulled from the expertise of Team Ticketsolve, as the majority of us come from roles within the arts and cultural sector. We understand the realities of running venues, festivals, museums, and events because we’ve worked inside them. Our joint experience informs how we design our platform, how we approach support, and how we build long-term relationships with our customers.

And crucially, we believe in building with our community. Three quarters of new features added to the Ticketsolve platform are informed directly by customer feedback. Our features, updates and improvements are created by listening, iterating, and continuously improving - and that’s something we’re very proud of. And you can see what is coming next on our roadmap here.

Ticketing and beyond

While Ticketsolve started with ticketing at its core, conversations with our customers, team and partners have reminded us that the platform has grown significantly over time. This insight led us to take a step back and consider how Ticketsolve should show up in the world now.

Introducing our refreshed brand

The new Ticketsolve brand is rooted in two things our customers consistently highlight: our people, and our platform.

Our customers describe Ticketsolve as the all-in-one platform powering their venues, backed by a high-quality, genuinely supportive team. We wanted to ensure that our brand showcases this, both visually and verbally.

Looking ahead

This refresh isn’t about reinventing Ticketsolve but instead about expressing how our platform and our team have evolved.

We’re an agile business that believes in future-proofing our product, so we can continue to support organisations as their needs evolve. We invest deeply in customer relationships, not only to provide great service, but to learn, adapt, and build better tools for the sector as a whole.

We’re continuing to listen, iterate, grow and improve - and we’re excited to hear what you think, and share what comes next!