Ticketsolve's scanning app has long been a favourite among venues for its efficiency and reliability. Last year, we introduced enhanced customer tagging capabilities, further streamlining operations. Now, we're thrilled to announce another game-changing update: the ability to scan and validate Ticketmaster tickets alongside your Ticketsolve tickets using the same beloved scanning app.
For venues that sell tickets through both Ticketsolve and Ticketmaster, managing separate scanning processes can be a hassle. Our next app update - the first version of which is due to go live for all customers before the end of June - eliminates this pain point by allowing you to upload Ticketmaster's barcode data directly into Ticketsolve. Once integrated, our scanning app will recognise and process Ticketmaster tickets as if they were native Ticketsolve products.
Upon scanning a Ticketmaster ticket, it will be flagged as such, displaying all customer details, including their name and seat information. This seamless integration ensures a unified experience, streamlining operations and eliminating the need for separate validation processes or manual list-checks.
Setting up this new feature is a breeze. Venues will receive a file from Ticketmaster containing a list of all customers and their corresponding barcodes or ticket numbers for that event. This file can then be easily uploaded into Ticketsolve.
During the event, when a Ticketmaster ticket is scanned using our app, it will automatically match the barcode against the uploaded data, validating the ticket and displaying the necessary customer information. No more juggling between multiple systems or worrying about missed tickets – Ticketsolve has you covered.
By integrating Ticketmaster ticket scanning into our app, we're not only simplifying your operations but also improving the overall customer experience. Attendees can now seamlessly enter your venue without hassle, ensuring a smooth and efficient process from start to finish.
Whether you're a long-time Ticketsolve user or considering our platform for your venue, this latest update reinforces our commitment to delivering cutting-edge solutions that make your life easier. Stay tuned for more exciting developments very soon! And if you want to learn more about our scanning app, you can check out a handy intro here.