Team Ticketsolve is growing! We’re looking for individuals with experience in driving customer success and retention, providing top quality support and training, and undertaking data migration and project management.
If you have experience in any of these areas, we'd love for you to get in touch and apply for one of our available positions!
The Ticketsolve platform would be nothing without the people who designed and developed it, who manage it every day, and who support our customers in getting the absolute best experience from it that they possibly can.
And because we believe so strongly in our team, and the work that we do, we believe in finding the best people possible to join us. People who are creative, collaborative, friendly and focused.
If you’re interesting in joining our skilled and passionate team, discover more about the positions we’re looking to fill below 👇
You’ll ensure customers are fully informed about existing and upcoming features, driving adoption and engagement across our platform.
Additionally, you will serve as the key bridge between customers and internal teams, sharing feedback, feature requests, and pain points with Product and Development to continuously enhance the customer experience.
From training box office teams to configuring seating plans for new venues, our Support & Training Specialists are experts in Ticketsolve, ensuring customers maximise the platform’s potential.
Support Specialists work directly with customers to help them get the most out of Ticketsolve, answer product questions, track user feedback, report and escalate issues to engineers, and act as the bridge between our customers and our product design and development teams.
You’ll be playing a key role in transitioning customers onto the Ticketsolve platform seamlessly, managing data migration, training, and process integration.
You’ll work closely with Support, Product, and Customer Success Teams to streamline onboarding processes and enhance customer experience, ensuring project timelines are met and customers feel fully supported as they adopt Ticketsolve.
At Ticketsolve, we value diversity, teamwork, and innovation. We're committed to creating a positive and inclusive work environment where everyone can thrive. We offer competitive salaries, benefits packages, and opportunities for growth and development.
To find out more about what it’s like for us, or to apply for any of the positions mentioned above, head to our careers page 👇