Join Team Ticketsolve: Explore Our Latest Opportunities!

Team Ticketsolve is growing! We’re looking for individuals with experience in driving customer success and retention, providing top quality support and training, and undertaking data migration and project management. 

If you have experience in any of these areas, we'd love for you to get in touch and apply for one of our available positions! 

Our Team makes Ticketsolve

The Ticketsolve platform would be nothing without the people who designed and developed it, who manage it every day, and who support our customers in getting the absolute best experience from it that they possibly can.

And because we believe so strongly in our team, and the work that we do, we believe in finding the best people possible to join us. People who are creative, collaborative, friendly and focused. 

If you’re interesting in joining our skilled and passionate team, discover more about the positions we’re looking to fill below 👇

Customer Success Manager 

As Customer Success Manager, you’ll play a key part in delivering outstanding support, training, and proactive engagement to our customers. You will be responsible for gathering and analysing customer insights and will focus on customer retention, ensuring that every customer maximises their use of Ticketsolve while identifying and addressing potential risks early. 

You’ll ensure customers are fully informed about existing and upcoming features, driving adoption and engagement across our platform.

Additionally, you will serve as the key bridge between customers and internal teams, sharing feedback, feature requests, and pain points with Product and Development to continuously enhance the customer experience.

Customer Support and Training Specialist

We are passionate about our customers and ensuring they get the most out of Ticketsolve and our Customer Support and Training Specialists are a key part of that.

From training box office teams to configuring seating plans for new venues, our Support & Training Specialists are experts in Ticketsolve, ensuring customers maximise the platform’s potential.

Support Specialists work directly with customers to help them get the most out of Ticketsolve, answer product questions, track user feedback, report and escalate issues to engineers, and act as the bridge between our customers and our product design and development teams.

Technical Onboarding Coordinator

If you have a strong background in data handling, data migration, and project management and would like to join our dynamic Operations Team, this role may be for you!

You’ll be playing a key role in transitioning customers onto the Ticketsolve platform seamlessly, managing data migration, training, and process integration.

You’ll work closely with Support, Product, and Customer Success Teams to streamline onboarding processes and enhance customer experience, ensuring project timelines are met and customers feel fully supported as they adopt Ticketsolve.

At Ticketsolve, we value diversity, teamwork, and innovation. We're committed to creating a positive and inclusive work environment where everyone can thrive. We offer competitive salaries, benefits packages, and opportunities for growth and development.

To find out more about what it’s like for us, or to apply for any of the positions mentioned above, head to our careers page 👇