--- title: "Q3 2026 at Ticketsolve: Sales Dashboard 2.0, Smarter Upsells, and Pricing Flexibility" description: A rundown of Ticketsolve’s weekly updates, released between July and September 2026, and what they mean for venue teams. image: https://blog.ticketsolve.com/hubfs/Blog%20Images%202026%20(60).png --- [![Ticketsolve](https://blog.ticketsolve.com/hubfs/Ticketsolve_February2026/images/68f736000138811d1177551d_888d610311d422711949baed029e6386_Frame%202147236644.svg "Ticketsolve")](https://ticketsolve.com/) - The Platform - Features - [Ticketing](https://ticketsolve.com/features/ticketing) - [Box Office](https://ticketsolve.com/features/box-office) - [Marketing](https://ticketsolve.com/features/marketing) - [Fundraising](https://ticketsolve.com/features/fundraising) - [CRM](https://ticketsolve.com/features/crm) - [Integrations](https://ticketsolve.com/features/integrations) - - [Data & Insights](https://ticketsolve.com/features/data-and-insights) - [TS Pay](https://ticketsolve.com/features/ticketsolve-pay) - 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Between July and September our releases covered a few key themes including giving venues a more comprehensive picture of their data, providing box office teams with more nuanced controls over pricing and presentation, and making it effortless for audiences to add extras to their baskets. ## **A clearer view of performance: Sales Dashboard 2.0** **![Blog Images 2026](https://blog.ticketsolve.com/hs-fs/hubfs/Blog%20Images%202026.gif?width=1600&height=900&name=Blog%20Images%202026.gif)**   In Q3, we launched our Sales Dashboard 2.0, with a cleaner interface, faster performance, and more flexibility in how you view your sales figures. The upgrade retains existing overviews that teams rely on, but adds the following: - **Multi-selection filtering:** You can now look at data multiple events, programmes, or individual shows in a single view, making comparative tracking across a season or show run much simpler. - **Unified revenue figures:** Summary metrics now cover ticket sales, auxiliary booking charges, transaction fees, and product revenue. - **A dedicated Products view:** Secondary spend and merchandise data now have their own tab, allowing you to track ancillary income alongside ticket sales. - **Refreshed visual charts:** graphs have been redesigned to help you recognise trends and patterns at a glance. This release is also the first step of a broader reporting redesign. In the coming weeks and months, we’ll release additional data comparisons, role based insights, plus forecasting and recommendations.[Read our recent piece on building a better data foundation](https://blog.ticketsolve.com/from-insight-to-action-building-a-better-data-foundation-for-your-venue) to see where our reporting suite is heading next. ## **Nuanced pricing: Banded charges, run times, and uncapped donations** ![Blog Images 2026 (61)](https://blog.ticketsolve.com/hs-fs/hubfs/Blog%20Images%202026%20(61).png?width=1600&height=900&name=Blog%20Images%202026%20(61).png)   Ticketing pricing and policies demand flexibility, so this quarter we introduced new options allowing you to adjust your settings to match your commercial strategy. ### **Banded booking charges and fees** Previously, booking fees could be set as flat amounts, flat percentages, or percentage caps. We've introduced a fourth option: banding. You can set charges to adjust based on the tier of the ticket sold. This allows you to set single rule so fees are proportional to the ticket price, and are set as a flat amount.This would mean lower-priced ticket carries a set lower fee, and a higher priced ticket carries a set higher fee, e.g. a £10/€1 concession ticket with a fee of £1.50/€1.50 fee and a £20/€20 full-price carries with a fee of £2.50/€2.50. ### **Show running times & custom descriptions** It can be helpful to let audiences know the duration of a performance- especially if they want to plan transport or childcare. Your website listings can now display estimated running times immediately beside performance dates and times. This displays automatically when a duration is assigned to an event, and it can be fully customised - toggle it off whenever needed, or add bespoke text to outline details, e.g. intervals or varying running orders. ### **Uncapped donation suggestions** Fundraising teams can now set more than four suggested donation tiers. You can present as many suggested amounts as your fundraising appeal requires, giving donors greater freedom to support your organisation at the level they choose. ## **Ensuring the clearest customer journey** **![Blog Images 2026 (4)](https://blog.ticketsolve.com/hs-fs/hubfs/Blog%20Images%202026%20(4).gif?width=1600&height=900&name=Blog%20Images%202026%20(4).gif)**   We’ve also made several strategic updates to ensure your customer journey is as smooth as possible:   - **Streamlined ticket price tables:** For complex seating plans with more than 12 price lines, the ticket table (and the mobile "View prices" panel) now groups rows into unified price zones displaying colour, name, and pricing range. Customers can tap to view a specific zone or reveal everything at once with a single click. - **Clear ticket minimums:** Rather than failing to add to basket and triggering a validation error, where tickets have a minimum quantity requirement, this is displayed next to the ticket type, with the message staying greyed out until the customer's seats and basket meet the minimum. - **In-app email template previewer:** Checking how your copy and layout looks in email templates is now much faster and easier. Navigating to *Settings \> Templates* lets you launch a preview. You can alternate between static placeholder data and a "Live Preview" that pulls dynamic values from your database, with a toggle to check both mobile and desktop layouts. ## **Smarter workflows for Gift Aid and rolling memberships** **![Blog Images 2026 (62)](https://blog.ticketsolve.com/hs-fs/hubfs/Blog%20Images%202026%20(62).png?width=1600&height=900&name=Blog%20Images%202026%20(62).png)**   Following the introduction of recurring memberships earlier this year, Q3 focused on refining post-purchase communication and optimising revenue streams through Ticketsolve Pay. ### **Configurable renewal automations** If you’d like to tailor renewal messages, and their timing, to different benefit types, you can now set up a Subscription Renewal Success Automation, building a dedicated template which will send out after a custom delay. This lets you craft personalised, benefit-focused thank-you messaging for individual membership categories. ### **Box office & online Gift Aid for memberships** Venues using Ticketsolve Pay can now capture Gift Aid declarations directly against Rolling Memberships across both online journeys and box office checkouts. When selling at Box Office the Gift Aid opt-in for donations and recurring memberships now appears pop-up when you add the product to the cart. If a patron has an existing declaration on record, the form auto-fills, speeding in-person donations and membership sales and making things easier for front of house teams. ## **Flexible add-ons: Code-free Extras and Complements** ![Blog Images 2026 (5)](https://blog.ticketsolve.com/hs-fs/hubfs/Blog%20Images%202026%20(5).gif?width=1600&height=900&name=Blog%20Images%202026%20(5).gif)   We know how important secondary revenue is for organisations, so we’ve set up new options for add-ons: ### **The new drag-and-drop Extras editor** Custom options on ticket prices and products - such as merchandise sizing, details for workshops, or dietary requirements - no longer need to be captured via html forms. We've launched a visual form editor that allows you to set questions and multiple-choice dropdowns, paste answer options in bulk, and rearrange your form drag-and-drop controls. Just to note also: any active Extras configurations have been moved into the new interface automatically, so there’s no rebuilding required on your end. ### **Timed experience upsells: Complements** Complements uses Ticketsolve's Event Upsells framework to suggest relevant secondary events during checkout. When a customer places a core event in their basket, the booking flow presents a dedicated Suggestions panel offering an associated add-on - such as an exclusive post-show discussion, a VIP meet-and-greet, or an exhibition slot - matched to the performance time. The buyer can then choose their preferred time slot, view the adjusted total, and add both events to their basket simultaneously.   As we move into Q4, our roadmap continues to be driven directly by feedback from the teams that use Ticketsolve every day. Keep an eye on deploy release notes for weekly rollouts, and submit your suggestions directly to our ideas board to help shape what we build next. Share ## Let's start something brilliant together We’d love to show you how we can help you thrive. [Request a Demo](https://ticketsolve.com/request-a-demo) [![Negative-Imagotype@3x](https://blog.ticketsolve.com/hs-fs/hubfs/Negative-Imagotype@3x.png?width=150&height=28&name=Negative-Imagotype@3x.png "Negative-Imagotype@3x")](https://ticketsolve.com/) Creating success together ![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb0f07e77f6ca705bd58_vdfvdf.png?width=119&name=68f8bb0f07e77f6ca705bd58_vdfvdf.png "Creating success together") ![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb0fd96ff3fb488a3f36_dfgfbdgf.png?width=119&name=68f8bb0fd96ff3fb488a3f36_dfgfbdgf.png "Creating success together") ![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb0f2ffd8bcfeb561595_fv%20dfvd.png?width=119&name=68f8bb0f2ffd8bcfeb561595_fv%20dfvd.png "Creating success together") ![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb0f30c60cad29156220_fbfgbg.png?width=119&name=68f8bb0f30c60cad29156220_fbfgbg.png "Creating success together") ![Creating success together](https://blog.ticketsolve.com/hs-fs/hubfs/Ticketsolve_February2026/images/68f8bb10990703646d4460ce_fdvdf.png?width=119&name=68f8bb10990703646d4460ce_fdvdf.png "Creating success together") Join our newsletter to stay up to date on features and releases. 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