Meet Event Hub: Streamlining Operations and Boosting Sales

One new product to take customer experience to the next level, with pre-ordering options that reduce wait times, increase convenience, and lead to a 25% increase in sales. Meet Ticketsolve’s newest product, Event Hub—a smarter solution to streamline operations and boost revenue 👇

Why You Should Consider Pre-ordering: The Stats

57% of event attendees say they would love to pre-order food and drinks to avoid lines. (Source: Oracle)

74% of people abandon physical lines before it’s their turn. (Source: Waitwhile)

21%: the increase in spend per order when customers pre-order instead of ordering on the spot. (Source: Square and Afterpay)

It’s our belief in the power of pre-ordering that led us to create Event Hub.

Explore the Magic of Event Hub in (Less Than) 60 Seconds

Event Hub's Key Features include:

• Access to tickets with quick and easy links to add to digital wallets
• Ability to add key info about the show or venue to respond to FAQs
• Preordering drinks, snacks and merch for defined points during the show
• Preordered products saved as QR codes for easy scanning at the venue
• Sharing of tickets, product codes and more with friends and family

Three steps to an An Effortless Customer Journey

1. Before the Event

   Your audience receives a personalised email or SMS. Their tickets, event details, and a link to pre-order drinks, snacks, or merchandise are right there. Easy, right?
   
   
2. On the Day
   No more long queues or confusion. Customers arrive with everything pre-ordered, ready to enjoy the experience. Families have snacks, couples have drinks waiting at the bar, and everyone can sit back, relax and enjoy a stand-out experience. 
   
   
3. For You
   You’ve already boosted revenue and streamlined operations. Your team focuses on delivering top-notch service instead of juggling logistics.
   
   

A Built-in Solution for Seamless Events

Forget juggling third-party tools or clunky systems. Event Hub integrates these tools within Ticketsolve: 

• Additional touch point - Pre-orders for food, drinks, and merch
• Personalised email and SMS communications
• Upselling opportunities at every stage

Key Event Hub Takeaways 

Tailored for All Venues: Whether you’re a theatre, museum, or arts centre Event Hub adapts to your needs.

Personalised Communications: Keep your audience informed, excited, and engaged.

Revenue Growth: Boost pre-orders, upsell on-site, and deliver memorable experiences.

Our initial trial of Event Hub demonstrated the ability to drive 40% of event revenue through pre-orders, while boosting on-the-night sales by 25%.

Event Hub Updates 

Your customers deserve more than just an event—they deserve a seamless, unforgettable experience. Event Hub is here to make that happen, and we’re just getting started.

Stay in the Know
We’re heading into alpha testing, and we’d love to keep you updated on Event Hub’s progress, exclusive insights, and how it can transform your events.