A new museum for London: Ticketsolve welcomes London Museum to community as part of transformative project
![A new museum for London: Ticketsolve welcomes London Museum to community as part of transformative project](https://blog.ticketsolve.com/hubfs/London%20Museum%20-%20Digital%20First%20-%20Asset.png)
We are excited to welcome London Museum to the Ticketsolve Community, working with them as a strategic partner as they take the next steps towards opening in their new home in 2026. This iconic museum showcases the unique vibrancy of the city and seeks to inspire passion for the city in both Londoners and visitors alike.A fixture on London’s cultural scene since its first opening in 1976, London Museum is moving house! It has now closed its doors at its London Wall site in preparation for its relocation to a new home at Smithfield, where it will occupy the iconic Victorian General Market and 1960s Poultry Market buildings. This move will place the museum directly in the middle of a historic, creative neighbourhood with excellent transport links, plenty of space for new galleries, exhibitions and events, and, of course, the ability to welcome lots more visitors!
London Museum is taking a digital first approach to ticketing - which is where we come in! Ticketsolve seamlessly integrates with London Museum’s website, providing customers with a frictionless booking journey. The museum’s team can effortlessly track conversions and gather data, while our responsive, customizable, and accessible user experience ensures that customers enjoy the smoothest, most intuitive ticketing process possible.
We’ll also support the museum in reaching its goals in fundraising, memberships, customer relationship management, marketing, and more. After all, that’s our aim here at Ticketsolve—working with you to deliver projects and achieve new goals, whatever they may be.“At London Museum, our vision is to create a world class museum that melds the historic with the modern and inspires a passion for London and its people in both residents and visitors. Ticketsolve’s expertise and innovative solutions are key in helping us achieve this vision, ensuring that our visitors have the best possible experience from the moment they decide to visit us.” – Trish Thomas, Head of Digital Innovation at London Museum
London Museum has partnered closely with our expert onboardings team, notably the exceptional Darren, our Onboarding and Data Migration Manager. Leveraging our 17 years of experience and hundreds of successful onboardings, Darren and his team curated a bespoke onboarding process tailored to the museum’s specific needs. Every detail was meticulously covered, from designing their front-end page to integrating with their key tools and platforms. Our goal was to ensure a seamless transition from their previous ticketing platform to Ticketsolve, complete with comprehensive team training and full data migration.
“Our collaboration with Ticketsolve has been very well supported, thanks to their comprehensive onboarding process. Darren and his team have guided us through every step, from a personalised consultation to the final data migration. Their collaborative approach ensured that we had full visibility into the project’s progress, making the transition to our new system as efficient as possible. We’ve had good feedback on the thorough training sessions, Ticketsolve has equipped our teams with the knowledge and skills to make the most of the system, ensuring we are fully prepared to welcome visitors at Docklands and our new home at Smithfield in the future.” – Trish Thomas, Head of Digital Innovation at London Museum
London Museums Docklands is open and FREE to all, Monday – Sunday, 10am – 5pm, and we highly encourage you to visit! The new space in Smithfield will explore London’s past, alongside shared experiences of the city, with innovative temporary exhibitions, open collection stores, and creative learning spaces. The museum’s collection – which you can also explore online – explores the ever-changing story of London and its people, from 450,000 BC to today.
Ticketsolve is thrilled to be part of this iconic, once-in-a-generation project, supporting London Museum in its mission to share London's stories with a wider audience than ever before. We are proud to contribute our industry-leading expertise and innovative solutions to help the museum achieve its ambitious goals.
Image © Secchi Smith
Categories
Recent posts
- RECHARGE 2024: Revitalise, Invigorate, Innovate!
- The First of Many: RECHARGE 2024 Speaker Reveal
- Unlock the Power of Collaboration and Community in the Arts: The Arts and Everything in Between with Caroline Wynne
- Get Ready for RECHARGE 2024: A Look Back at Last Year’s Highlights
- The role of AI in museums, culture, and heritage - with Lucia Cipollina Kun
Archive
- September 2024 (1)
- August 2024 (5)
- July 2024 (3)
- June 2024 (3)
- May 2024 (4)
- April 2024 (3)
- March 2024 (4)
- February 2024 (5)
- January 2024 (3)
- December 2023 (3)
- November 2023 (4)
- October 2023 (4)
- September 2023 (5)
- August 2023 (3)
- July 2023 (4)
- June 2023 (4)
- May 2023 (5)
- April 2023 (4)
- March 2023 (4)
- February 2023 (5)
- January 2023 (4)
- December 2022 (4)
- November 2022 (3)
- October 2022 (4)
- September 2022 (5)
- August 2022 (2)
- July 2022 (4)
- June 2022 (5)
- May 2022 (4)
- April 2022 (5)
- March 2022 (3)
- February 2022 (4)
- January 2022 (4)
- December 2021 (2)
- November 2021 (3)
- October 2021 (5)
- September 2021 (4)
- August 2021 (4)
- July 2021 (3)
- June 2021 (4)
- May 2021 (2)
- April 2021 (4)
- March 2021 (5)
- February 2021 (4)
- January 2021 (5)
- December 2020 (4)
- November 2020 (4)
- October 2020 (5)
- September 2020 (5)
- August 2020 (4)
- July 2020 (7)
- June 2020 (5)
- May 2020 (5)
- April 2020 (5)
- March 2020 (8)
- February 2020 (4)
- January 2020 (5)
- December 2019 (3)
- November 2019 (5)
- October 2019 (4)
- September 2019 (4)
- August 2019 (5)
- July 2019 (4)
- June 2019 (4)
- May 2019 (5)
- April 2019 (4)
- March 2019 (4)
- February 2019 (3)
- January 2019 (5)
- December 2018 (4)
- November 2018 (8)
- October 2018 (2)
- September 2018 (3)
- August 2018 (5)
- July 2018 (4)
- June 2018 (4)
- May 2018 (1)
- April 2018 (1)
- March 2018 (3)
- February 2018 (2)
- December 2017 (2)
- November 2017 (3)
- October 2017 (4)
- September 2017 (2)
- August 2017 (1)
- July 2017 (5)
- June 2017 (3)
- May 2017 (2)
- April 2017 (3)
- March 2017 (2)
- February 2017 (3)
- January 2017 (3)
- December 2016 (4)
- November 2016 (1)
- September 2016 (1)
- July 2016 (3)
- June 2016 (1)
- May 2016 (2)
- April 2016 (2)
- February 2016 (1)
- January 2016 (3)
- December 2015 (2)
- September 2015 (1)
- August 2015 (2)
- July 2015 (1)
- June 2015 (2)
- May 2015 (2)
- April 2015 (5)
- March 2015 (2)
- February 2015 (2)
- January 2015 (4)
- December 2014 (3)
- November 2014 (3)
- October 2014 (2)
- September 2014 (3)
- August 2014 (3)
- July 2014 (3)
- June 2014 (7)
- May 2014 (6)
- April 2014 (3)
- March 2014 (2)
- February 2014 (1)
- January 2014 (3)
- December 2013 (1)
- August 2013 (1)
- June 2013 (1)
- April 2013 (1)
Sign up for regular updates