Improving Audience Experience: Ticketsolve Partners with crowdEngage

Streamlining operations, enhancing sales and redefining great customer experiences, Ticketsolve launches a brand new integration with crowdEngage. The communication between Ticketsolve & crowdEngage ensures fewer queues at the bar, happier and more content customers, and driving revenue. Get to know our new partners!

Our new partner, crowdEngage powers audience messaging, mobile ticketing and seamless food and drinks ordering. Through a seamless integration with Ticketsolve, your organisation can now entice customers to think ahead (and spend in advance) before they set foot in your venue. The results for enhancing your customer experience are endless, and its recipe is simple, it comes down to a simple text!

This partnership allows you to send pre-show reminders and tickets through text message and allows for multiple benefits including:  

• Easy sharing of group tickets (no app needed)
• Pre-order drinks and food
• Pre-order merchandise
• Mobile donations functionality
• Provides a collection or at-seat service
• Dissemination of your FAQs

You can try it out for yourself by taking a free demonstration below! 

crowdEngage provides a seamless experience for audiences with integration at the core of everything that they do. Enhancing the standard customer journey, their team seeks to fill in the gaps between systems and operations and look critically at how experience matters most across ticketing, EPOS, scanning, chatbots and data capture. Taking a joined-up approach with Ticketsolve, we are delighted to work with crowdEngage and build on the competitive advantages of the offerings of the Ticketsolve Community for audiences all across the UK and Ireland. 

The integration will allow your team to achieve more. We are delighted to share the news that the first member of the Ticketsolve Community to go live with this new integration is the Academy of Music & Theatre Arts at Falmouth University.

crowdEngage is a part of the Activity Stream group. If you are interested in seeing how crowdEngage will support endless opportunities for your organisation, contact them at hello@activitystream.com and their team will be in touch to set up a session that matches your needs.

Still curious? Here is how Regent's Park Open Air Theatre elevated its visitor experience with crowdEngage.