Because support is such a critical part of our business - and importantly for our customer community - finding a real depth of customer support experience is crucial for our team. That is why we are so pleased to welcome our latest Ticketsolver, Scott to Ticketsolve.
Scott has over 10 years of experience in customer support and management in retail, banking and ticketing. Most recently, Scott was working with entertainment.ie as their Ticketing Operations Manager. Through his work he was involved with the day to day operation of the ticketing department at entertainment.ie. During his time at entertainment.ie, Scott was very involved with the editorial and marketing departments, working closely with entertainment.ie clients. In addition, he was responsible for reporting, and management of the ticketing pages. This work gives him a deep understanding of promotion, and execution of sales and marketing programmes for events through a variety of marketing channels, as well as a strong customer focus.
We are delighted to have Scott on board!