Ticketsolve

Quick Think Tip: Automation in Your Ticketing System

Written by Nick Stevenson | May 21, 2015 11:00:00 PM

Alerts Emails

Theatres, arts centres, festivals - whatever the event - it is always busy. Critical to any show of course is communicating effectively with your audience - before and after your event. Being able to automate email communication with your audience allows you to create a logical stream of communication with your patrons. With Ticketsolve your can:

  • Set messages for one event or several
  • Send messages prior to an event. Maybe its a friendly reminder to bring ID, or helpful parking information, or even just a reminder of the start times.
  • Send messages after the event, from a survey to a simple thank you.

Auto Onsale

With auto onsale, you can set up onsales for multiple shows - all at once. Simply set the date and time for each shows onsale, and Tickesolve does the rest ensuring your event goes live exactly when you want it to, without you having to remember or make time to do it.

  • Set date and time for auto onsales – even if you cannot be there (for example, 12am)
  • Set multiple auto onsales – set your entire calendar of programming once

Product Prompts

If you sell ancillary products such as concessions, upgrades, and merchandise, you can have these automatically introduced to your patrons during the purchase journey. Ticketsolve can present uniquely branded pages of products, seamlessly to customers alongside ticket sales.
  • Prompts allow you to suggest additional purchases at check out
  • Any type of product can be included, from merchandise to concessions

Auto Reports

Reporting can be a headache, especially with multiple departments requiring a variety of reports. Ticketsolve allows you to set up reports that will automatically be emailed to your selected list of recipients. This ensures that all stakeholders get the information they need on a timely basis.

  • Automatic emails of selected reports allows for visibility at all times for management
  • Reduces box office work necessary to generate and email reports
  • Never a delay – set up emails to be delivered daily, weekly, monthly or as needed

Continuous Upgrades

Ticketsolve is committed to improving the system on a continuous basis. However, we need to be able to upgrade the system with the minimal of interruption for our customers. That is why Ticketsolve's upgrades are automatic (and free of charge), which means, no disruption for you - and makes upgrading efficient and flexible to your needs.

  • Automatic Upgrades
  • User Control
  • Efficient, Flexible & Secure
  • Tailored For Your Needs