A big thank you to Kamil Chechlacz for his guest spot in this week's blog.
This year, we are not only improving the site but also the whole ticketing experience and we are working together with Ticketsolve – our ticketing partners. Once the tickets go on sale on the 25th of February at 7.30pm, you will be able to use a new fulfilment option - the E-Ticket.
Thanks to this new, additional option, you will no longer have to queue to collect tickets to your screenings. Now it is possible to print them off at home, or better still, download to your phone and get the barcode scanned directly of the screen.
No hassle, fast and easy!
Yes, that’s right! We’ve made it easier for you to purchase tickets online, on the go - we have been working very hard to make the mobile experience on our website and the interaction with the website as seamless as possible – so you now have the Cinema in your Pocket. We have been studying carefully how our audience interacts with the festival. In doing so, we have learned that not only are the online sales the busiest channel, the one where most people get up-to-date information about the festival programme, but we can also see a very interesting pattern in which mobile device use has increased drastically overall.
So naturally, we thought that our next move should not only be the improvement of the mobile site user experience, but also the ability to have your tickets delivered straight to your device. You can now print them yourselves, but of course not many of us carry printers around hence we ensured that our scanners can pick up the barcodes off your mobile device’s screen. This will save you time and minimize the carbon footprint!
Our ticketing partners - Ticketsolve worked closely with the scanning hardware provider in order to integrate scanning and ticketing features. The new scanning feature is a move forward from traditional one-direction scanning (scanning on paper), to two direction scanning. This two direction scanning feature means that tickets can be scanned directly from mobile devices. Patrons no longer need to bring a printed copy of their ticket to shows.
Stimare two-direction scanners are currently being used on large scale events and shows, such as music festivals and sporting events. Ticketsolve is bringing this two direction scanning of QR codes to all of its customers, allowing for faster and more secure entry into events, allowing for a smoother patron experience overall.
To sum up – we are introducing E-Tickets - so you can now buy tickets at jdiff.com and get them delivered to your email as a pdf. The barcode will be scanned from your print-out, or directly from a mobile device to save you time. You will undoubtedly hear a lot of friendly beeping from our scanners at the entrance to the festival screenings.
Be sure to say hello to all of our lovely volunteers, who will be tirelessly pressing those scan buttons for you. See you all at the festival.