Ticketsolve offers tailored training programs for all our customers, whether you’re new to the system or looking to master advanced features. Our training includes in-person and online workshops covering everything from event creation and ticket sales to reporting and analytics. Whatever you’d like to learn about, we’ve got you covered.
Box Office 101: Mastering the Basics
If you’d like a peek at what our training comprises, discover our latest academy session: Box Office 101! Customer Success Coordinator Dean walked our webinar attendees through everything there is to know about the Ticketsolve Box Office, including:
- Navigating Ticketsolve
- New features
- Customising your box office setup
- Managing orders, including amending, refunding and accessing order details
By popular demand: Box Office Advanced Features!

Turns out, we got a bit ambitious in January’s Academy webinar – there was just too much Box Office goodness to fit into one session. Many attendees said they’d love a follow-up on the advanced tools, so next week, we’re back for a live training session on Box Office: Advanced Features next week.
Prefer self-paced learning?
If you’d rather learn at your own pace, our on-demand video courses break things down into easy-to-follow modules:If you’re the kind of earner who needs a highlighter in nand, discover our printable walkthroughs: